Adventures in Higher Ed Information Technology

Connecting a Global Campus – Duke University.

Dr. Louis Fox

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The Landscape at Duke

- How IT Supports Global Aspirations

- Context

- Duke Global

- Global IT Process : Discovery, Preparation, Implementation

- Global Wide Area Network and Local Network

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10 Schools, 3 Hospitals

13,000 Students- 50 50 Split Grad/UG

International Student Population has grown substantially.

60% of the student population have studied abroad.

Key strategic theme is internationalization of the University.

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Globalization – Global Start

International Programs

- Beginning – Sending students abroad

- Then moving to a reciprocal

- NOW – A Global Network with a focus on collaboration between partnered institutions. We want to be embedded and connected. Part of the cultural experience and connected to really enable a theme of cross cultural collaboration.

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Knowledge Developed through Engagement with the world.

- Vision – Truly international university.Presentation of strengths to enable complex community and human interactions across international borders.If we remain anchored at home, we would not be able to reap the benefits of aninternationalized education community. Can not expect the world to be like us. Must seek out to learn and utilize the cultures of others in the education community and exploit them to ensure a true multicultural educational experience.

Key Point – If Students do not have some form of international experience, the students are not adequately prepared to work and serve in a truly global work force.

Longstanding Internationalization Efforts

- Global MBA Program – Built in the 1990s

- International Law Program

- Duke Center for International Development- training internation civil servants.

Duke Global

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Partnerships have enabled improvement of on campus and international program development

- Currently building a 200 Acre Campus in China. Focus is on the delivery of workforce preparation programs

- Cross Continent MBA Program – Students are drawn from all over the world and work in different international locations to complete their course work and program requirements.  Emersion program. 14 Month program. Focus on Major Market Cities and Centers.

- IT Focus – IT provides the architecture for the dissemination of content to all areas and students.

- Duke Global Health Institute – Proliferation of centers of excellence. 7 specific institutes selected as areas for internal expansion.

- Duke Engage -

Major Questions for Central IT

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How can technology help to build community, but not impinge on the local experience>

Three Phase Approach

1.) Discovery – Late 2008

IT International Summit.. 10 University CIOs brought together to detail the role of information technology in advancing Dukes Intl Programs.

2.) Preparation – Early 2009

Consultant Engaged Dec 08

Meeting with Schools for scope and requirements definition

MOU development articulate roles and responsibilities – Established OIT

3.) Execution of Planned PReparation

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Focus on Infrastructure, Tools, Business Controls and how each can be leveraged to build community in a globalization effort.

Programs range from Ad Hoc to Formal  - Runs the spectrum of dispearsed to Concentrated.

There are things that can be done accross the spectrum

- International Calling Plans

- Video Journals and Blogs

- Campus in a Box Networking

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Major Efforts – Implementation

- Network, Systems and Facilityies – Consisten, Seamles, Secure Access to duke network and systems worldwide

Partner Opps

- CISCO and other Referenced

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International WAN Connectivity

- Hub based architecture – Sites for bridging telecom, telepresence, content/media caching,

- Looking into the possibility of cloudsourcing services to mitigate the censorship issues.

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Campus in a box

- Connection Types

- Broadband/DSL

- Ethernet

- Satalite

-Capabilities

- Wired

- Wireless

- Firewalls/VPN

- VOIP

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Duke Digital Media EcoSystem

- Collaborate

Audio Conference – Instant Conference – WAudio Video Chat – Web Collboration – Video Conferencing

- Telepresence – International Web Site with Collaboration Options specified and potential issues associated with respective options.

- Create

- Transcode

- Store/Retrieve

- Deliver

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Collaboration 2.0

- Telepresence – The largest telepresence room in Higher Education. Duke has moved beyond distance education to presence education.

- Keep It Simple – No gear beyond a phone in the room. Make usable, natural and easy.

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Commentary to come.

TJ